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Frequently asked questions

The House

What is Baheeya?

A modern Gulf maison of high perfumery. We compose with noble naturals true oud, Omani lubān, precious woods elevated by contemporary craft for balanced projection and long, elegant wear.

Where are Baheeya perfumes made?

Formulated and produced in-house to maintain strict control over sourcing, quality, and finishing.

Are your perfumes for all genders?

Yes. Our structures are balanced to sit beautifully on any skin.

Materials & Craft

Do you use real oud and lubān?

Yes. We work with documented-provenance Dehn Al Oud and Omani frankincense, supported by high-purity naturals and modern materials for clarity and stability.

What’s the difference between Attar and Parfum?

Attar(oil) offers intimate depth and exceptional longevity on skin. Parfum (spray) provides a luminous halo and refined sillage. They are designed to layer.

Wear & Use

How should I apply?

Start with a micro-dot of attar on pulse points; add one to two sprays of parfum from 20–30 cm. Allow a few minutes for the opening to clear and the heart to bloom.

How long do Baheeya perfumes last?

Typically 8–10+ hours depending on skin, climate, and dose. Attars last longer; layering extends wear.

Can I layer Baheeya scents?

Yes. Our collection is edited for harmony. Attar anchors; parfum adds lift and radiance.

Will the color of the liquid vary?

Subtle variation is normal with high natural content and does not affect performance.

Safety & Care

How should I store perfume?

Keep bottles upright, away from heat and direct light. Replace caps tightly after use.

What is the shelf life?

The shelf life of each product is listed on the bottom of the box the product comes in.

Orders & Service

Do you offer samples?

Yes, discovery sets and complimentary blotters with orders.

What is your return policy?

Unopened, unused items may be returned within 14 days of delivery for a refund to the original payment method. Discovery sets are non-returnable but eligible for credit. For any concerns, contact Client Care before returning.

Can I exchange an opened bottle?

For quality issues only. Please contact Client Care with your order number and photos so we can assist promptly.

Shipping times and destinations?

We ship from Oman. GCC: typically 2–5 business days. Currently only available in Oman and UAE.

Will I pay duties or taxes?

International orders may incur duties/VAT per local regulations, payable by the recipient.

Do you offer gifting services?

Yes, complimentary gift notes and signature packaging. Corporate gifting is available on request.

Authenticity & After-Sales

How can I verify authenticity?

Purchase directly from Baheeya or our authorized partners. Each bottle includes batch coding and tamper-evident packaging.

How do I contact Client Care?

Email and hours are listed on our Contact page. We aim to respond within one business day.